High Tech Pet Micro Sonic 5 Water-Resistant Collar with Digital Transmitter MS-5

My golden retriever had her Collar on and splashed in the river. It was not submerged and it stopped working. Had it only for 25 days and the company replaced it. My other dog has had hers for three months and no issues. It works great with their electronic dog door and the dogs love it as they could go in and out to the backyard as they please

Customer Service was great, i will order future products from them. I ordered 2 collars but only one was sent, they remedied the issue quickly and without a fight.The product works great and dogs do not seem to mind it. Collar strap is very lpng, will nees to be trimmed. Might need to be removed at night for smaller breeds so they can sleep comfortably. That being said it's been wonderful for my 15 lb dog who does not like pushing his face in to the flap of traditional dog doors.Collars work as advertised.

We bought a High Tech Pet Door several years ago so that we could keep two cats who hate each other apart while letting the other cat and two dogs go through. (I instlaled the pet door on an interior door that separates the front and back of the house.) The door works really well. The problem is with the MS-5 collar. It isn't a breakawy collar, which is what cats need so that they don't hang themselves if the collar happens to catch on something. One of our cats caught his collar on a window lock, and had I not been there when it happened and able to quickly unhook it, he could easily have died. I have tried to find collar that is thin enough to go through the opening on the back of the device - or even some elastic that is thin enough to go through - but haven't been able find anything that works. Not sure what I'm going to do. The door is really important to keeping the feline peace, but I don't want my cats to wear something that could hang them.

We have had a High Tech Door for five years for our Golden Retriever and our Irish Setter. For about a year, we "Dog Sat" our daughter's lab, so for that period we had three dogs using the door a million times a day. This is the third iteration of the collar device which we have had to get for the Irish Setter (the by far more active dog). Each iteration has been better engineered, and I am confident that this latest version will be all I hope. The screw to hold the back on, the silicon liner to help keep it water-proof and the covered test button all seem like reasonable improvements. I was at first concerned when I saw how the battery went it, but after looking it over it works better than the previous version too. All in all, I think that this will work just fine. It is a little expensive, but the convenience pays for itself quickly.

OK so now the updated model is old, but just took it out of the closet as my dog broke last one of the old models. This one is held together by a screw so no more losing the front plate and rendering it useless. Hooray except I can’t figure out how to pry it apart, but since it came with a battery installed, it’s a non-issue right now

Details:Purchased - 2013Model: PX2- LargeDogs: Doberman (dog breed should definitely be taken into consideration for wear and tear potential)Story:I dont write many reviews, but I have come to a boiling point with High Tech. Reader be warned.I will try to be as neutral as I can.Door has an over all good construction and works for its purpose. Up, down, locks. Easy enough?Over my now four year span with this door i have done the following:Replaced the bolts that hold in the door with larder more heavy duty to have a better seal and strengthened the door significantly. I had to do this after a power outage and the battery backup i had purchased failed (bad battery from high tech) My 80 pound lean dobby decided he didnt want to stay outside in the rain to he kept jumping on the door till the dog door backing busted off. He then dried himself off on the couch after coming in. Door bolts replaced and that issue is no more. Kicking the door in would be a challenge after that.Bad /Mixed parts:Iv had to replace several parts on this door. Motor 2x, sensors 3x, and main board 2x (once due to new motor not being compatible with the old one, via high tech diagnosed that) This is war and tear damage from having dogs CONSTANTLY in and out. I can let that slide on the review rating. "is what it is" costSensors:Sensors are horrid. Iv since day one had to keep the sensors on MAX for the door to open 12 inches from the opening. Same from outside. Otherwise the door when they are smack dab in front of it would not open. So after a few years of doing this and some extra parts I added in a second sensor and mounted it on the side. Totally fixed the range issue by adding a new LOS (line of sight)Collars:Ok so now comes the hate speech. Im NINE collars deep at this point. Yep, NINE. 9. 09. 1,2,3,4,5,6,7,8,9.I have doberman. They run, jump, rough play with each other, and so on. These collars break like the cheap plastic they are. Now due to my own collar modifications the last 3 have lasted 4 times longer then the rest.Modification: I take the collars and wrap them in Silicone Rubber Self Fusing Tape around all the edges and the middle. I then I take an exacto knife and cut out the silver sensor, test button, and led light. This then gets attached with zip ties to their collars.As you can see this becomes a PAIN in the ass when you need to change the battery.Inevitably the collar breaks or stops working over time.High Tech PLEASE FOR THE LOVE OF DOG GET YOUR COLLAR FIXED.You say on your website: "Plexidor's biggest drawback is its price, a whopping $1200.00! We have no idea why it costs so much or why anyone would spend this kind of money when the Power Pet door, at 1/3 the price, performs so much better, looks so much better and gives you so many more features." Iv seen the reviews for that door and they dont seem to have near as much replacement cost issues as this product.I have my parents and two friends that have purchased this products and we all have the same issue. The collars are total crap in the current configuration. Had i known my "1/3ed price door" was going to cost me over 1000 in maintenance costs to keep the system going I would have never bought this system that now my dogs depend on.It would be awesome to talk to some "engineers" and get this product where it should be.Again now i have to order another collar so 50 down the drain.