VehoCave Smart Home Wireless Security Alarm System Starter Kit with Hub/Motion Contact Sensor/Remote Control with Smartphone App for iOS and Android (VHS-001-SK)

No problems setting it all up, took about 15 minutes. App is easy to navigate and has some neat features which I didn’t know about, like automated tasks ( scheduling alarm to come on/off at set times of the day ). I like the fact there are no subscription and free App. Cave was recommended by a friend and I am pleased with this purchase. I’m going to buy more accessories including the outdoor siren.

I bought this as an add-on to a new Veho Cave system. Constant system failures to recognise any of its sensors, not just this one also, but those bundled (door, and another 2 x PIR, with additional exterior siren). It works for 3 weeks or so then loses contact with base (or vica versa) and false alarms. At first I was impressed by Veho, but after having to completely reinstall two times, now facing third, I'm disappointed. Only a garage system, but doesn't compare to the Honeywell systems in my home and businesses. Looks good, just doesn't work well (by contrast my Honeywell Home system has only lost internet connection once, never any sensors). I wouldn't recommend this system.

The sms function never worked. All settings are correctly changed. Sim is functional. Asked for help but support is non existent. If your internet is cut by burglar, you will never know what is happening remotely. Camera can't erase video one by one.After 1 year the app can't connect to the camera outside of the local network. Now the system is useless. I've reset everything, confirmed port forwarding is in place. Still nothing. Other apps works but this doesnt.

Second UPDATE. After 3 weeks use I can confirm that the alarm system is very unreliable, frequently failing to go off when we return home even though armed, and still no response from any method of contacting support (through the app, through the website, through Amazon) As such reduced rating to 2 star for the times it does work.First UPDATE. After using this for a while I have found a number of issues with the kit and the app and despite several attempts through different channels have been unable to get any response from the company. As a result of this lack of support and the issues found I have reduced my rating to 3 stars.The initial setup was a bit difficult and unclear (and I am quite computer savvy), several times it told me changes I tried to make had failed when actually they hadn't. Couldn't get it to arm and disarm initially but turned it all off and tried again the next day when it worked fine. Does what I need in terms of remote monitoring although it would be nice to get the battery level of the detectors remotely rather than just notification when they are failing! App is adequate but not particularly intuitive. More cost effective than comparable Ring alarm.

Sorry Cave. Your app is not reliable which is not acceptable for a home security system