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Return on Investment in Training and Performance Improvement Programs (Improving Human Performance)

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Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it. This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: * ten post-program data collection methods * ten strategies for determining the a of improvement that is directly linked to training programs * ten techniques for converting both hard and soft data to monetary values This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step. Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center. Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it. This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: * ten post-program data collection methods * ten strategies for determining the a of improvement that is directly linked to training programs * ten techniques for converting both hard and soft data to monetary values This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step. Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

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